Administrative professional with 15+ years of experience delivering strong and sustainable customer  service. Known for attention to detail and managing administrative processes in a fast-paced environment.

Advanced proficiency in numerous email platforms, project management software (Basecamp, Trello, and Asana), Google Workplace, social media management, and Slack.

A.A in Health Care Administration. Currently studying for B.S. in Management (expected graduation October 2023)

30+ years of account management and sales experience with an industry leader in print, distribution, and digital media solutions.

Expertise in identifying client needs for targeted sales solutions and revenue growth, developing long-term strategic partnerships, and negotiation skills across all levels, including the C-Suite.

Managed large diverse customer base (30+ accounts) across multiple manufacturing platforms. Proven success with client retention in a competitive, declining market.

Promoted to Senior Account Executive with increased account responsibility and awarded the top sales awards of Sales Rookie and Sales Representative of the year.

Community leader with three board positions and responsibility for budgets, policy, schedules, volunteers, and all activities.

Proficient in MS Office Suite (Word, Excel, Powerpoint) and CRM/HubSpot.

B.S., Industrial Supervision/Organizational Leadership, Purdue University.

Scientific and Technical Writer, Researcher, and Academician (2018-current) with experience in research, grant and proposal writing, technical review, copy editing, and proof-reading. Eager to transition to the IT field in a technical or proposal writing/business analysis/project management role.

12+ years of experience in research, writing, and pedagogy as evidenced by authoring several publications in peer reviewed journals, technical reports, curriculum materials, and scholarly articles (1998-2006). Author of 2 patents. Experience in proposal and grant writing for federal government research grants.

Held several volunteering and community leadership roles (2011-2021), including for an international non-profit that conducts surgery camps for pediatric patients, and several public school-based non-profits. Responsible for maintaining websites, writing charter by-laws, meeting minutes, newsletters, social media, and official communications.

Trained in and possess good understanding of SDLC, basic software coding, SQL, and Agile and Scrum methodologies. Experience in plain language, US GPO, APA, and Chicago manual styles of writing.

Proficient in MS Office Suite, Google Suite, educational software, learning platforms, social media, and video conferencing platforms.

M.S. (Chemistry), University of Maryland, College Park, and B.Sc. (Physics, Chemistry, and Mathematics)

25+ years of business analysis, process improvement, and program management experience at top consulting firms (IBM, E&Y, Cap Gemini). Pursuing work with a dedicated mission, specifically involving the green economy or education.

Expertise in process improvement, establishing program management offices, and driving change through systems implementation.

Provided project management expertise to Federal contracts including DOE, DOJ, DOI, NOAA, and DOL (2005-2022). Managed portfolios of energy projects, served as deputy director of a large financial system implementation, served as budget execution lead, designed and executed communication strategies, and directed school studies.

Assisted the director of a program management office at Nextel in a major ERP implementation project and improved related processes and policies (2002-2004).

Almost 10 years at Ernst & Young Management Consulting (1993-2002), where she was promoted from a staff consultant to consulting services manager.

Proficient in MS Office Suite, Google Suite, and MS Project.

B.S., Industrial and Systems Engineering, Virginia Polytechnic Institute & State University. Certified Project Management Professional through Project Management Institute. National Green Infrastructure Certification Program.

Detail-oriented analyst with 20 years of experience in research, budgeting, and operations. Seeking to transition to work in a mission-driven organization. Strong interest in international work and higher education.

10 years of experience analyzing corporate investment strategies and managing database for large global information company, resulting in prospecting tool for clients  (2012-2022).

Served as Treasurer and Chair of Budget Committee on Board of Directors for local school and education foundation non-profits. Managed $135K budget and all accounting transactions. Successfully executed fundraisers raising $60+K for school organization (2009-2015).

Staff Assistant for multiple Investment Officers at international organization handling administrative tasks, communication, travel, scheduling, and finance decision meeting recordings.

Proficient in MS Office Suite (Word, Excel, PowerPoint, Teams).

M.A. International Affairs, George Washington University; B.A. Economics, St. Lawrence University.